Client Manager

Job Description:

The Client Manager is responsible for commercial and residential landscape maintenance accounts. This individual will maintain an assigned portfolio and develop project opportunities to reach company goals.

Job Requirements:

  • College degree in a related field or a minimum of 5 years of experience in outside sales or client manager role.
  • Plant identification knowledge is a plus, but not required.
  • Be team oriented and always treat everyone with equality and respect.
  • Ability to multitask and in a fast pace environment keeping organization and details in check.
  • Problem Solver – focus on an identified problem to achieve a solution keeping communication with all involved.
  • Ability to develop relationships and provide highest levels of services.
  • Excellent verbal and written communication skills.

Job Summary:

  • Manage current work portfolio – Monitor each account visiting job sites regularly to ensure customers are completely satisfied.
  • Coordinate meetings with clients regularly and follow up to provide feedback regarding items discussed and course of actions.
  • Client retention - develop a long-lasting relationship with current and potential clients through good communication practices.
  • Fully execute contracts for all prospective projects before work begins. Have a thorough understanding of each contract to ensure customer satisfaction and company profit.
  • Develop and execute a strategic plan to achieve sales targets.
  • Enhancements Sales – sales of additional services to current clients to add value to their properties.
  • Understand and comply with all company policies, procedures and safety requirements.
  • Promote and execute effective and proactive communication with Supervisors and Crew Leader regarding client’s service requests and feedback.
  • Assist with snow and ice management services.
  • Assist with landscape maintenance services.
  • Actively participates in one-on-one sessions with Landscape Maintenance Sales Manager.

How to Apply:

Complete the application below and then click here to complete a brief survey to apply.

Disclaimer: This listing is of job requirements is not intended to be all-inclusive and can be expanded to include other requirements that Management deems necessary.