Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a future, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of information

We collect personally identifiable information, including names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/tracking technology

This site uses cookies and tracking technologies to gather browser and operating system information. No personally identifiable information persists after the termination of a browsing session. Cookies and tracking technologies have no persistence beyond the instance of a browsing session.

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. We also may collect information from you online or offline for internal operations purposes. 

When do we collect personal information?

  • When you contact us to request a quote, estimate, or inquire about our services. 
  • When you file a complaint.
  • When you file a public or private comment online or offline.
  • When we contact you
    • When we ask you if you will participate in a consumer survey.
    • When we provide information in response to an inquiry.
  • When we contact others
    • When we collect information to verify credit.

Where does your information go? 

Within Rice’s we use your information to gather customer insights, make credit decisions, coordinate site evaluations, and track service transactions.

Outside Rice’s we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Privacy contact information

If you have any questions, concerns or comments about our privacy policy you may contact us or write to our privacy officer at 1651 55th St NE Canton Ohio 44721.